OPERATIONS WORKSPACE
Sign in with your GoCab account to open the operations desk.
Account setup is managed by the system administrator.
First-time owner setup
Open the customer booking request form
NEW REQUEST
Corporate quotations may be stored for reference, but every corporate fare is entered manually during invoice preparation. Booking creation does not calculate corporate fares.
The first pickup date is included. Further bookings are added on the selected weekdays up to the end date. All are saved for staff review with no car or driver assigned.
The booking is recorded under GoCab. Driver and car assignment happens later.
BOOKING DEPOSIT
This is a booking deposit record. It is separate from invoice payments. Staff chooses whether and how much to apply when preparing the final invoice.
CANCEL BOOKING
Refund plus customer credit must equal the unused deposit. Credits are recorded against the account you select, never expire, and can later be used on that account’s invoice or refunded.
CUSTOMER CREDIT
Only the unreserved balance can be refunded. Credit never expires; partial refunds leave the remaining balance available.
OWNER RATE MASTER
Add the approved pickup/drop, local package, outstation and other MyCab rates by vehicle category. Confirmed local packages are 4 hr / 40 km, 8 hr / 60 km and 10 hr / 100 km. Seasonal fares stay manual. Night-halt, driver-stay and running-night charges are saved for reference but excluded from automatic trip estimates until their exact trip triggers are approved; add applicable charges during invoice review. Booking staff can select approved rates; changes require owner review again.
Enter the amounts from your approved fare list.
DISPATCH
Choose a driver and car to review their contact and registration together.
A driver’s usual car is only preselected as a suggestion. You can choose another available car. Enter the expected return time to check both choices against other confirmed bookings. After saving, review the customer and driver message drafts and choose WhatsApp or SMS to send them.
BOOKING CONFIRMATION
This confirms the booking only. Driver and vehicle details will be sent after assignment. Open WhatsApp or SMS, send the prepared message there, then return and mark it sent so the staff member and time are recorded.
ASSIGNMENT MESSAGES
Open WhatsApp or SMS and send each prepared message there. Return and mark it sent to record the staff member and time. GoCab records staff confirmation; it cannot verify delivery from these links.
TRIP START
Select the vendor’s vehicle and driver from their masters. Enter the actual start time and odometer. Photo reading is entered and checked by staff; WhatsApp group capture is not connected yet.
TRIP END
Enter toll, parking, state tax or other costs from receipts. Leave unused amounts blank.
Corporate fare stays manual for invoice review. GoCab adds company/driver-paid actual expenses to the invoice draft; customer-paid amounts are excluded. Trip completion, vehicle kilometre and these expense lines save together, so a failed save will not leave only part of the completion recorded.
Your account can complete trips but cannot enter expense records. Ask an authorised accounts staff member to record any toll, parking, state tax or other actual receipts.
After completion, the trip is marked yellow/complete. Use Prepare invoice from the completed-trip row to review the outstanding and create a draft.
MULTI-DAY TRIP
Record each intermediate reading in time order. The ending reading must be at least this kilometre value.
OWNER CONTROL
Only grant the areas this staff member needs.
Only checked permissions are granted. Owner and audit management remain owner-only.
DRIVER MASTER
Alternate/home numbers, identity, address, emergency, bank and document details require People records (sensitive) access. These fields are preserved when you edit other driver details.
Pay basis and wage fields are stored for setup. Overtime and payroll formulas remain manual until you provide the approved rules.
FLEET MASTER
Vehicle records are used for dispatch, odometer history, fuel, maintenance reminders and reports. You can correct starting kilometres through dated trip, fuel or service records.
OWNER VERIFICATION
This creates a dated reading in the vehicle history. Readings that conflict with earlier or later trip, fuel or service records will be rejected for review.
FLEET STATUS
Inactive, sold and decommissioned vehicles cannot be assigned to new trips. Maintenance and document-expiry reminders stop; trip, fuel and service history stays available.
VENDOR MASTER
Vendor records connect vehicles and drivers to their owner or supplying company. Existing advance, rate and bank details are preserved when you update these contact fields.
STAFF MASTER
Address, photo, ID, emergency-contact, bank and document details need the People records (sensitive) access profile. They are preserved when you edit other staff details.
Pay basis is stored for setup only. GoCab does not calculate overtime, statutory deductions or payroll formulas until the owner provides them.
COMPANY MASTER
Optional customer-specific details printed on invoices. Leave blank when the contract does not require them.
Keep this company’s vehicle-specific hourly and per-kilometre rates for staff reference.
Reviewing quotation rates stores approved reference data. Staff still enters every corporate trip fare manually.
Enter the rates exactly as approved for this customer. Do not copy another company’s tax rules.
Changing any tax setting clears approval. GoCab GST drafts require an approved company profile before they can be created.
Auto-selection only prepares trips for staff review. A staff member still checks fares, chooses GoCab or MyCab, and clicks to save the invoice draft; nothing is invoiced or sent automatically.
CUSTOMER / EMPLOYEE MASTER
Only use approved customer GST details and tax rates. A GoCab draft and final invoice still require a valid GoCab issuer GSTIN.
FUEL RECORD
Attach pump and payment evidence directly. Files use the private storage provider configured by the GoCab owner. Confirm that production storage is connected before routine use.
TRIP COST
This records the actual trip cost; fuel and maintenance stay in their separate registers. Payer affects billing: GoCab/company-paid or driver-paid costs are included as actuals on the invoice draft. A cost paid directly by the customer stays in the trip record and is not added to the invoice amount due. Confirm who paid before saving.
ACCOUNTS REVIEW
This determines whether the actual expense is included in a future customer invoice. Records already included in a non-void invoice cannot be changed here.
EXPENSE HISTORY
The original expense and its evidence remain in the register. A trip expense already included in a draft or issued invoice must be resolved through billing before it can be changed.
CASH FLOW LEDGER
Each correction is audit logged. To reverse a wrong entry, staff must void it with a reason; the original stays in history.
CASH FLOW HISTORY
The original entry remains visible as voided; it is removed from active totals.
VEHICLE SERVICE
Add each part and its cost.
Owner/admin sets each component’s service interval. Staff can record maintenance without changing the reminder policy.
OWNER SETTINGS
Set a separate early-warning window for this item. Leave a warning blank to alert only when due or overdue on that measure. Next due values recalculate from the last recorded service. Changes are logged with your owner account and do not create or modify a service record.
OWNER REVIEW
The service entry stays in history with your reason. If it controls the current reminder, the prior valid service interval will be restored.
FUEL RECORD REVIEW
The original amount, odometer, payment details and evidence stay in the register. Voided records do not count toward fuel spend, mileage or current vehicle odometer. Unmatch a linked UPI transaction first.
INVOICE DRAFT
Payment method does not decide the issuer. Every corporate invoice must use GoCab. MyCab non-GST invoices are limited to self-customer trips. GoCab self-customer GST invoices also require owner approval of the bill-to tax profile.
Calculated trip fares are prefilled when available. Review them or enter the agreed fare before saving.
Select a company to apply its saved billing-cycle and invoice-grouping rules. After loading trips, prepare the eligible group if it has not been prepared automatically; the dropdown lists that company’s trip, employee, or period groups. Recurring cycles accept complete periods only after they close; after-trip billing can use any date filter.
Credit is used only when staff enters an amount. It reduces the invoice balance and does not count as a cash or bank receipt.
Prefilled from the selected company when configured. Adjust these for this bill without changing the company master.
Staff reviews every fare before saving. GoCab drafts use the owner-approved customer tax profile and require an official invoice number before issue. MyCab remains non-GST.
CUSTOMER COLLECTION
CORPORATE COLLECTION
GoCab does not calculate a TDS rate or tax treatment. Enter only the amount your staff has verified. The amount remains visible in the audit history; only the owner can reverse it.
OWNER CORRECTION
The invoice allocations must equal the bank credit exactly. Every amount is recorded as a separate receipt on its invoice. A saved allocation plan keeps its original payment method when resumed.
ISSUE INVOICE
Automatic numbering needs an owner-configured issuer series and company/customer prefix. You can enter a number manually. GoCab still requires the approved company tax profile and GSTIN; MyCab invoices are non-GST.
INVOICE DELIVERY
Email and WhatsApp open a prepared message. Attach the invoice PDF before sending. After you actually send it, return and choose the matching “Mark sent” button. GoCab records the staff member, time, channel and invoice ID; it cannot verify delivery.
Enter the current legal and bank details from your approved invoice master. The next serial number is issuer-wide for this financial year. Configure a prefix on each company or self-customer. This does not configure tax rates or enable GoCab GST issuance.
ACCOUNT SECURITY
INITIAL SETUP
This works only before any user account exists. Your hosting administrator must set the owner setup key and JWT secret first.
This only annotates the historical source for review. It does not create a receipt or change any invoice balance.
Account links remain unmatched to an invoice. Staff must still reconcile payments before any live accounting entry.